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ENTERPRISE RESOURCE PLANNING SOFTWARE FAQs  



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ERP Software Frequently Asked Questions

crm WHAT PERCENTAGE OF ERP SOFTWARE SALES ARE GOING TO SOFTWARE AS A SERVICE?

According to data collected for by analyst firm Aberdeen and released in a 2008 report titled ERP in Manufacturing, 117 of 527 companies based in North America are considering an on-demand ERP solution. Of these North American companies considering a SaaS ERP solution, 26% are increasing their budget for ERP by more than 10% in the upcoming year. 23% are increasing the budget 1%-10% over the next 12 months. In fact, nearly half (43%) of North American respondents indicated that they will be replacing the current ERP with a different package in the next 12-36 months. The need for additional functionality was identified as the top driver (56%) for North American companies considering a SaaS model.

114 survey respondents were from the EMEA (Europe, Middle East and Asia) market. Of this number, 33 companies are considering a switch to an on-demand ERP solution. 24% are increasing the budget for ERP by more than 10% in the next fiscal year; 27% are increasing the budget by 1%-10%. However, in the EMEA market, the shift towards new ERP vendors looks to be a slow one. For example, 30% of respondents plan to replace their current ERP provider within the next three years. Only 9% have plans to replace their current provider by Q1 2009.

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crm WHAT THE MOST COMMON REASONS FOR SAAS ERP ADOPTION?

According to the survey of over 800 respondents for the Aberdeen ERP in Manufacturing benchmark update, 29% of respondents will consider a SaaS model for ERP. 76% of the respondents indicated that the lower total cost of ownership (TCO) was a top factor influencing the decision to utilize a SaaS ERP software solution. The ability for a SaaS delivery model to reduce the cost and effort of upgrades (58%) and limited IT resources (45%) were also top factors influencing companies to consider a SaaS ERP software solutions. Finally, 31% of respondents believe a SaaS delivery model is perceived as a lower risk compared to an on-premise solution.

For those respondents who are hesitant to consider a SaaS ERP solution, 60% cited security concerns as a main deterrent. Forty-eight percent (48%) of respondents want to control the upgrade process and 42% believe that ERP is too strategic to running the business to consider a SaaS model. Finally, 39% of respondents believe that the risk of significant downtime poses a concern for predictable SaaS performance.

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crm WHAT THE MOST COMMON INDUSTRIES ADOPTING SAAS ERP SOFTWARE SOLUTIONS?

Enterprise Resource Planning software adoption is extremely broad based for both on-premise software systems and software as a service ERP systems. However, some 2008 industry data reveals that the top ten industries accounting for ERP software revenues include the following:

  • General manufacturing
  • Automotive
  • Industrial equipment manufacturing
  • Consumer packaged goods (CPG)
  • Business services; including professional services
  • Transportation, Distribution and supply chain enterprises
  • Technology; primarily software technology and bio-technology
  • Aerospace and defense
  • Financial services
  • Government and public sector


On Demand ERP Systems  

ERP Software FAQs

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Please direct any ERP software questions to faqs[at]erp.asia.
FAQs are categorized according to business application software type.
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Accounting Software

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Supply Chain Management
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Human Resources Software
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Manufacturing Software
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CRM Software
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Specialty Application Software
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tags Tags:
erp questions
erp faqs, erp software, saas erp, accounting software, on-demand, saas

 

 

 

 

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